Operations Management Definition - 1014 Words

Operations Management Definition Introduction In today s fast-paced ever-changing business world, organizations must deal with many diverse issues. These issues range from maintaining their competitive edge in a fierce marketplace to social, ethical and concerns regarding the health and well being of their employees. The advent of new technologies has created organizational efficiencies however; it is a well-known fact that healthcare has lagged behind other industries with regard to automation. Healthcare is being asked to provide high quality care with increased efficiency yet the patient population believes they are not receiving quality care. McCleave (1996) states that health care managers should look to manufacturing†¦show more content†¦This can be accomplished by instituting processes to get patients in to see the respective provider in a timely manner, and addressing all of the issues in an individual encounter. McCleave (1996) documents other methods to increase productivity and quality in th e healthcare setting. One would be to create an environment where the physician does only what he needs to do. This means that physicians need to shed duties that can be handled efficiently and in a cost effective manner by ancillary personnel, registered nurses or physician s assistants. Office efficiency is another area where improvements are possible. Processes should be evaluated as they relate to patient encounters and non-value adding steps should be eliminated. When one considers all the aforementioned possibilities for increasing efficiency it is very likely healthcare will not only realize cost savings but will be able to provide quality healthcare to the patient population thereby reducing the possibility of patients returning to the office on an emergent basis. Conclusion Operations management is as stated by Henderson is an evolutionary position that is needed for healthcare to prosper. Healthcare it is in a state of enormous change and is faced with economic, regulatory, technological and consumer pressures that must be addressed in order for the industry to fulfill its mission. Operations management will play an integral role in healthcareShow MoreRelatedOperation Management Definition Paper921 Words   |  4 PagesOperation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition, the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast, reliable health care is always an emotive issue, but it has been brought to the fore again via theRead MoreThe Conception Of Operation Management1521 Words   |  7 Pagesabout the conception of operation management, and history of operation management. 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